Pana365 Terms and Conditions — Know Before You Play

1

Introduction & Consent

Pana365 (referred to herein as "we", "the Platform", or "the Company") is an online gaming platform based in Bangladesh. These Terms and Conditions constitute a legally binding agreement between you and pana365.

By creating an account, accessing the site, or using any service on pana365, you are considered to have fully accepted these Terms and Conditions. If you do not agree with these terms, please refrain from using our platform.

2

Account Registration & Usage

You must provide accurate and complete information when registering on pana365. Opening an account with false or misleading information is strictly prohibited and may result in immediate account termination.

• Each individual may only One Account No, you cannot. If multiple accounts are found under the same person's name, all of them will be closed.
• It is your responsibility to keep your account password strictly confidential. Do not share your login credentials with any third party.
• Transferring or selling your account to another person is strictly prohibited.
• The mobile number and email address provided during registration must be accurate, as verification is based on this information.
• Pana365 reserves the right to temporarily suspend any account at any time if suspicious activity is detected.

3

Age Verification & Eligibility

Pana365 is strictly for individuals aged 18 and above. Minors are not permitted to use this platform. By registering, you confirm that you are at least 18 years old.

Pana365 may request a national ID or other government-issued document for age verification at any time. Withdrawals may be put on hold until verification is complete.

4

Payment, Deposit & Withdrawal Policy

Deposits on pana365 can be made via bKash, Nagad, and Rocket. The minimum deposit amount is BDT 100 and the minimum withdrawal amount is BDT 200. All payment policies are outlined below:

• Withdrawal requests will only be sent to the number registered on your account.
• Withdrawals to third-party mobile numbers are not permitted.
• Large withdrawal requests may be delayed until KYC verification is complete.
• Pana365 reserves the right to suspend payments and conduct an investigation for any suspicious transactions.
• Deposited funds will be returned via the same method used for the original deposit.

5

Bonus & Promotions Policy

Pana365 regularly offers a variety of bonuses and promotional deals. Each bonus comes with its own terms and conditions, which must be strictly followed.

• Welcome Bonus: New members receive a 100% bonus on their first deposit. To withdraw this bonus, the specified wagering requirements must be met.
• Daily Bonus: Log in every day to earn special rewards. The same reward cannot be claimed more than once per day.
• Referral Bonus: Referring a friend earns you a set bonus, which will be activated once your referred friend makes a deposit.
• Bonus funds cannot be withdrawn directly; the required turnover must be completed first.
• Attempting to collect bonuses using multiple accounts or a VPN will result in account termination.
• Pana365 reserves the right to modify or cancel any bonus offer at any time without prior notice.

6

Gameplay Policy & Fairness

All game outcomes on pana365 are determined by an RNG (Random Number Generator) system. This system is third-party certified and completely impartial.

If a technical issue occurs during a game, the outcome of that round may be declared void and any wagered amount will be refunded. However, pana365 is not liable for losses resulting from internet connectivity issues.

• If you detect a technical error or bug in any game, please notify the support team immediately.
• Pana365 is not obligated to pay out winnings resulting from errors or abnormal circumstances.
• In any dispute over game results, the game logs and server records are the definitive evidence.

7

Prohibited Activities

Engaging in any of the activities listed below will result in immediate account closure and balance forfeiture:

• Opening or operating multiple accounts under the same person's name.
• Using software, bots, scripts, or automated systems to play games.
• Attempting to abuse bonuses or manipulate the bonus system.
• Using the platform for money laundering or any illegal financial activity.
• Attempting to gain unauthorized access to other members' accounts.
• Attempting to compromise or damage the platform's security systems.
• Engaging in abusive or harassing behavior toward other members or staff.

8

Responsible Gaming Policy

Pana365 believes gaming should be a source of fun, not a financial solution. We encourage all members to play responsibly.

• Set daily, weekly, or monthly betting limits for yourself.
• Gaming should never be a source of financial stress or mental distress.
• You can temporarily suspend your account for a set period using the self-exclusion feature.
• Avoid playing with borrowed or loaned money.

For more details on Responsible Gaming, please visit our Responsible Play Visit the page.

9

Privacy & Data Protection

Protecting your personal information is our top priority. pana365 never sells your personal data to third parties. Our full data usage policy can be found in our Privacy Policy Full details are available on the page.

• All personal data is secured with 256-bit SSL encryption.
• KYC information is used solely for identity verification purposes.
• Information may be disclosed to authorities where there is a legal obligation to do so.

10

Account Closure & Suspension

You can request to close your account at any time through our support team. It is your responsibility to withdraw any available balance before the account is closed.

In addition, pana365 may also close or suspend an account on its own initiative in the following circumstances:

• In the event of a breach of any clause of these Terms and Conditions.
• Upon evidence of fraudulent or deceptive activity.
• If the account has been inactive for an extended period (more than 12 months).
• Due to legal reasons or at the direction of a regulatory authority.

11

Dispute Resolution

If you have a concern, please reach out to our customer support team first. Most issues are resolved within 48 hours.

• Dispute submission deadline: within 7 days of the relevant incident.
• If you are not satisfied with the support team's decision, you may appeal to the management level.
• All disputes will be resolved in accordance with the applicable laws of Bangladesh.
• Contact us at: [email protected]

12

Terms Changes & Updates

Pana365 reserves the right to update these Terms and Conditions at any time. For significant changes, a notification will be sent to your registered mobile number or email address.

Continued use of the platform after any changes will be considered acceptance of the updated terms. We recommend checking this page regularly.