Protecting your personal information is our top priority. This page explains in plain English exactly how pana365 collects, stores, and uses your data.
Pana365 (referred to herein as "we", "us", or "the Platform") is a trusted online gaming platform in Bangladesh. We believe your personal information belongs to you, and protecting it is our fundamental responsibility.
This Privacy Policy explains what information pana365 collects, why it collects it, how it is used, and what rights you have over your data. We want you to feel completely safe and confident when using pana365.
By registering on or using pana365, you are considered to have accepted the terms of this Privacy Policy. Please read it carefully.
pana365 never sells your personal data to third parties. This is a core, non-negotiable principle we hold firm.
When you open an account or use pana365's services, various types of information are collected — either automatically or directly from you. The table below outlines what data is collected and why:
| Type of Data | Example | Purpose of Collection |
|---|---|---|
| Identification Data | Name, date of birth, NID | Identity Verification & KYC |
| Contact Information | Mobile number, email | Account Verification & Notifications |
| Financial Information | BKash/Nagad/Rocket Number | Payment Processing |
| Logs & Device Information | IP address, browser, OS | Security & Fraud Prevention |
| Gameplay Information | Bet history, wins and losses | Responsible Gaming & Service Improvement |
| Cookies & Tracking | Session cookies, preferences | Experience Personalization |
When you download the pana365 app or contact our support team, some information is automatically logged. This data is used solely to improve service quality and keep your account secure.
Pana365 uses the information collected for the following purposes:
pana365 never uses your information for irrelevant ads or spam. You can opt out of marketing notifications at any time.
Pana365 does not retain your data longer than necessary. All information is kept while your account remains active. After account closure, certain data may be retained for a limited period for the following reasons:
Once the retention period expires, your data is securely deleted or anonymized so that you can no longer be identified.
Pana365 uses cookies and similar tracking technologies on its website and app to enhance your experience and ensure the platform functions properly.
You can manage cookies through your browser settings. Please note that disabling essential cookies may affect certain platform features.
Pana365 employs industry-leading technology to keep your data secure. Below are the key features of our security framework:
If you notice any security vulnerability or suspicious activity on your account, contact our support team immediately.
As a pana365 member, you have several important rights regarding your personal information:
Contact support to request details on what information we hold about you.
You may request corrections if any of your information is inaccurate.
You may request deletion of your data where no legal obligation requires its retention.
You may object to the use of your data in certain circumstances.
You may request a copy of your personal data.
You may opt out of promotional messages at any time.
To exercise any of the above rights, please contact our support team. We typically respond within 30 business days.
Pana365 is strictly for users aged 18 and above. We do not knowingly collect information from minors. While we have age verification in place at registration, any account found to belong to a minor will be closed immediately and all associated data will be deleted.
If you believe a minor is using our platform, please notify us immediately.
Pana365 may update this Privacy Policy from time to time. For significant changes, a notification will be sent to your registered mobile number or email. The "Last Updated" date at the top of the page always reflects the most recent version.
Continued use of the platform after any changes will be considered acceptance of the updated policy.
This Privacy Policy was last updated on January 1, 2026.
If you have any questions about the Privacy Policy or requests regarding your information, please contact our dedicated Privacy Team:
The pana365 privacy policy is not just words on a page — every commitment is backed by real technology and processes.
Pana365 never sells your personal data to third parties. This is the foundation of our business model — your trust is our greatest asset.
All your data is protected with 256-bit SSL encryption — the same standard used by banks and government institutions.
We only collect the information strictly necessary to provide our services. Not asking for unnecessary data is the first step in protecting your privacy.
Third-party security experts regularly audit pana365's security systems. Any vulnerabilities identified are addressed immediately.
Your identity information collected during the KYC process is stored with the utmost care. Only authorized personnel may access it, and only when strictly necessary.
We believe a privacy policy should be easy for everyone to understand. That's why we've written everything in plain, straightforward language instead of complex legal jargon.
Your data is completely secure. With a transparent privacy policy, fast payments, and 24/7 support, pana365 is always by your side.